We are so honored you chose your healing journey with us, in order to maintain a professional and smooth experience please read our policies .

CANCELLATION POLICY

Time is valuable. I respect your time and thank you for respecting mine and other clients in need of healing.

Please read regarding cancellations and late policy:

If you need to cancel or reschedule, please notify us at least 12 hours in advance. Any cancellations or rescheduling with less than 12 hours of notice or no-show appointments are subject to a cancellation fee $20, or amounting to 100% of the cost of the scheduled service.

If you are more than 15 Minutes late for your appointment, it will be cancelled and you will be responsible for paying the remaining balance of the session.

Clients with no-show appointment record, you will be banned from making future appointments.

Please do not bring any children or pets to your appointment.

Questions: call or text 571-464-4240, if no one answers, please leave your message on our voicemail.

GRATUITY

Gratuity is not included in the price of services or spa packages. Our therapists are pleased with any tip as it shows them your appreciation for their expertise. 

VALUABLES

Please leave all valuable items at home or stored them in the bin in your treatment room. Oasis Massage Studio LLC is not responsible for lost or misplaced items.

RIGHT OF REFUSAL

Oasis Massage Studio reserves the right to refused service to any clients, For improper conduct or language during a service will result in immediate termination of the service. We reserve the right to define inappropriate conduct.

PRICES AND SERVICES

Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur,  but encourage all clients to inquire about pricing and available services when booking your appointment.

PREGNANCY OR MEDICAL CONDITIONS

Be sure to mention any medical Information when you book an appointment .Certain treatments may not be advisable for you. Before your treatment begins, let your therapist know of any medical concerns, If you are pregnant, massage services are provided only if you are beyond your first trimester (twelve weeks).

Refund Policy

Services rendered cannot be refunded. Gift card orders or package orders are not exchangeable nor refundable.